Shipping Policy

U.S. Shipping Availability

my store currently provides shipping to eligible addresses within the United States. Certain products, locations, or orders may be subject to carrier or delivery restrictions.

Standard Shipping

We offer free standard shipping on U.S. orders. Any alternative shipping services or applicable charges, when available, will be presented during checkout before you place the order.

Order Handling

Once your purchase has been successfully submitted, we generally prepare the order within 1–2 business days.

After the package has been handed to the carrier, standard delivery is typically estimated at 4–6 business days.

Transit estimates are provided for general planning and are not guaranteed. Carrier capacity, severe weather, holidays, transportation interruptions, or incorrect address information may cause additional delays.

Shipment Confirmation

After your order leaves our facility, available tracking information will be sent to the email address or other contact information provided during checkout.

A tracking number may require some time to become active while the carrier processes the first scan.

Reviewing Your Address

Please verify your name, street address, apartment or unit number, city, state, and ZIP code before completing your purchase.

If you identify an error after placing an order, contact us immediately. We can try to update the information before shipment, but an address correction cannot be guaranteed once the order has entered fulfillment.

Changes Before Shipment

Requests to modify or cancel an order should be made as soon as possible.

We may accommodate requests received before dispatch. Once an order has been shipped, we may be unable to make changes, and the applicable return process may apply.

Delayed Shipments

Delivery estimates may occasionally be affected by circumstances outside our control.

If your tracking information has not updated as expected or your package appears significantly delayed, contact us with your order number and tracking details. We will review the available shipment information and assist where possible.

Delivered but Not Received

If carrier tracking shows that a package was delivered but you cannot locate it, first check around the delivery location and with other household members or building management where applicable.

If the package remains missing, contact us with the order and tracking information so we can review the situation.

Damaged Packages

If your package arrives visibly damaged, please retain the packaging and the affected product.

Contact us promptly and provide photographs of the package, shipping label, and damaged item if requested. This information may help us investigate the shipment and determine an appropriate resolution.

Missing Items

If an order arrives with products missing from the package, contact us with your order number and details of the missing merchandise.

We will review the order and shipment information and assist with the next steps.

Taxes

Applicable sales tax will be calculated and collected during checkout when required by law. The applicable tax amount will be shown as part of your order total before payment is submitted.