Payment Options
my store provides several secure payment options through the checkout page. Depending on the order and payment provider, customers may be able to pay using major credit or debit cards, including:
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Visa
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Mastercard
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American Express
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Discover
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JCB
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Diners Club
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Maestro
The payment methods actually available for your purchase will be shown at checkout.
Transaction Currency
All standard prices on our website are presented in U.S. dollars (USD).
If your financial account uses another currency, your bank or card issuer may convert the transaction according to its own exchange rate and may charge additional conversion or international transaction fees.
Payment Authorization
When you submit an order, your selected payment method is sent for authorization.
A successful authorization does not necessarily mean that the order has already shipped. Orders remain subject to product availability and fulfillment requirements.
A transaction may be declined, delayed, or require additional verification by the payment provider or financial institution.
Secure Checkout
Payment transactions are handled through Shopify and/or applicable third-party payment providers.
These providers use security measures intended to protect payment and transaction information during processing.
For your protection, my store does not ask customers to provide complete payment card numbers, PINs, passwords, or security codes through ordinary email communications.
Accurate Billing Details
Please enter your billing information exactly as required by your payment provider.
If the billing name, address, ZIP code, or other information does not match the information held by your financial institution, the transaction may require additional verification or may not be authorized.
Transaction Review
To help protect customers and prevent unauthorized transactions, certain orders may be subject to payment or fraud screening.
my store may delay, decline, or cancel a transaction when payment authorization cannot be completed or when there is a reasonable security concern.
If a cancelled order has already been charged, any applicable refund will be returned through the original payment method.
Pending Charges
Your bank may temporarily display a pending amount after an order is submitted.
A pending authorization may be released automatically if the transaction is not completed. The timing of this process is controlled by the applicable bank or payment provider and may vary.
Payment Errors
If you believe there is an error with a payment, please contact us as soon as possible.
For faster assistance, provide your order number and the transaction date or other non-sensitive payment details.
Please do not email complete card numbers or security codes.
Taxes and Final Order Total
Where required by law, applicable sales tax is calculated and collected during checkout.
Before you complete your purchase, the checkout page will display the applicable order total, including product charges, taxes, and any shipping charges that apply.
Order Cancellation and Payment Reversal
If you request an order cancellation before shipment, we will review whether the order can still be cancelled.
If an eligible cancellation is accepted after payment has been processed, the applicable amount will be refunded to the original payment method.
Once an order has been dispatched, the applicable return and refund terms will apply.
Refunds
Refunds are handled in accordance with our Refund Policy.
After an eligible return has been received and approved, the applicable refund is generally sent to the original payment method within 5–10 business days.
The time required for the credit to appear may depend on your card issuer, bank, or payment provider.
Payment Security Reminder
For your own protection, please do not provide sensitive payment credentials to anyone claiming to represent my store through an unofficial channel.
If you receive a suspicious payment-related request, contact us directly using the information below.
Contact Information
my store
6287 Elmwood Ave
Buffalo, New York 14202
United States
Email: support@westvoron.shop
Phone: +1 944 502 1518
Customer Service Hours
Payment and billing inquiries are handled Monday through Friday, 9:00 AM–5:00 PM.